Orders

Q: Do you accept orders via phone?
Yes. To place an order via phone, you can call us toll free at 877-7-REJUVA (877-773-5882. Not all specials and/or promotions available online may be available via phone.
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Q: Where is my order confirmation?
Order confirmations are automatically emailed to the purchaser upon order completion. These are sent to the email provided during the checkout process. If you checked your email & don’t see it, please take a moment to check your spam folder. Still no luck? Email support@rejuvahealth.com from the address you’d like to receive it at. Be sure to include the name under which the order was placed & we’ll send you a new one. ☺
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Q: Why did I only receive one of the items I ordered?
Each of the brands we offer on rejuvahealth.com ship from different distribution centers. If your order contains items from more than one brand, it will be shipped to you in multiple packages. In this case, you will receive multiple shipment confirmations via email to provide applicable tracking numbers. Each parcel may arrive on different dates based on where you live in relation to their respective shipment origins. You can check tracking numbers for your package(s), using the information provided in your shipment confirmation email(s) or by logging into your account.
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Q: How can I track my package?
You can track your package by logging into your customer account. If you checked out as a “guest” or do not have an account, you should have received an email with tracking information. Occasionally we’ve found these are mis-directed to spam folders. Please check yours to see if it accidentally landed there. If you still can’t find it, email us at support@rejuvahealth.com & we’ll happily send it to you.
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Q: I don’t live in the United States. Can you ship internationally?
Our ability to ship is dictated by the brand of garment desired + destination country. Items which CAN ship internationally will allow you to complete checkout. Items which Can NOT ship internationally will notify you they cannot be shipped internationally & require you to remove them from your cart prior to completing your order. International shipping is available at pre-determined flat rates. The prices of this depend on the destination country of shipment and are shown during checkout. For specific pricing, click here. If you have questions about international orders or shipments not answered here, email us at support@rejuvahealth.com or call 877-7-REJUVA.
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Q: Why can’t certain brands ship to my country?
While we’re happy to ship Rejuva brand products anywhere in the world, some of the brands we carry have stricter guidelines which we respectfully observe per their request.
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Q: What’s your return policy?
We offer our customers a full money-back guarantee on all unworn products in their original packaging returned within 30 days of purchase. If you are not 100% satisfied after wearing or using any product within 30 days of purchase, we can provide store credit. For more information on how to request a return/store credit, click here.
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Q: How long is store credit valid?
Until it’s used. Our current store credit policy does not include an expiration date.
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Q: How can I find stores in my area offering your products?
Check out our store locator here for Rejuva in store availability near you!
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Q: Where do I enter my doctor referral code?
If your physician gave you a brochure with a referral code, that code can be entered in the field titled “Discount Code & Physician Referral” in the bottom left section of your shopping cart before clicking the “proceed to checkout” button. It is the section immediately to the left of the Gift Card field.
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Q: Why isn’t my doctor referral code working?
The code may have expired. Give us a buzz at 877-773-5882 & we’ll look into it for you.
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Q: I ordered the wrong size/color/compression. Is it possible to change (or cancel) before my order ships?
Yes – as long as your order hasn’t yet shipped. Please contact us as soon as possible so we can apply the requested changes. If you are contacting us outside of regular business hours, please email us at support@rejuvahealth.com and include your order number + the best way for us to contact you. We’re happy to make any changes prior to shipment if we catch it!
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Q: What credit cards to you accept?
We accept all major credit cards: Visa, MasterCard, Discover, and American Express. We also offer an easy, express check-out option through PayPal for your convenience.
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Q: I have a gripe. Who can help me resolve it quickly?
Send us a message here, email support@rejuvahealth.com, or call 877-7-REJUVA. We’ll do everything we can to make the situation right!
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Q: I have an idea or suggestion - where should I send it?
We love to hear your ideas and suggestions, and are always looking for ways we can improve our products for our customers. You can contact us via email at support@rejuvahealth.com, phone at 877-7-REJUVA, or on our Facebook page.
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Rejuva Brand Products

Q: Do Rejuva’s fashion compression products contain real medical compression?
Absolutely. All of our garments contain graduated compression that is tightest at the ankle and gradually looser above in a strength that corresponds with the advertised range (i.e. 15-20 mmHg or 20-30 mmHg). To ensure this, Rejuva’s products are knit by specialty medical compression circular knitting machines & subjected to special “compression” tests by tension measuring machines.
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Q: Are Rejuva brand products registered with any regulatory agencies?
Yes. Rejuva’s facility and devices are registered with the FDA. Our stockings are registered as Class 1 Medical Support Stockings intended for general medical purposes. This is actually very important. With the increasing popularity of compression, more and more companies are advertising having it – despite not having the required FDA listing nor performing the essential tests to ensure you’re getting the graduated compression you need. It’s important you ensure you are using carefully measured graduated compression & not just a “tight” garment to enjoy its benefits.
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Q: What kind of dyes are used in the production of Rejuva brand products?
Our products are dyed using non-toxic materials in accordance with Oeko-Tex Standard 100. We’re proud to work with a manufacturer that is regularly inspected to confirm accordance with this certification.
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Q: When will you be adding new colors/patterns/sizes?
We are always working on something new. Though no formal release cycle is observed, we typically introduce new items 2x a year. To be among the first to know about new products, please sign up for our email newsletter (available from our www.rejuvahealth.com homepage). It’s the best way to stay up to date with what’s new at Rejuva.
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Q: Will additional compression levels (30-40 mmHg) be available in the Rejuva brand in the future?
We look forward to the possibility of providing additional compression levels to our customers in the future, however do not have any immediate plans to expand into the 30-40 mmHg & other levels. If there’s a product you’d love to see us offer that we don’t yet have, send in your suggestion to support@rejuvahealth.com. We really appreciate your feedback and do seriously monitor & consider these requests in product design meetings.
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Q: If I don’t have any existing leg problems, can I still wear Rejuva?
Definitely. Some people just love how it feels. Others like the energy it gives tired legs when sitting or standing for long periods. Nurses, physicians, stylists, retail associates, and frequent travellers are among our customers who use them for these types of preventative purposes but most anyone can benefit from it. The 15-20 mmHg level is a great starting point for these kinds of applications.
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Q: Will you be manufacturing Rejuva brand thigh highs again?
At this time, we have discontinued the production of thigh highs within our fashion collection. We currently do not have immediate plans to bring them back.
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Product Availability

Q: My size isn’t available in the pattern and compression I want. When will it be available again?
It depends. The item may be on backorder with more new stock en route or a piece from a discontinued collection. To check, please email support@rejuvahealth.com with reference to the specific item you’re interested in and we’ll call or email you with the requested availability.
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Q: Do you offer plus size options?
Our Rejuva brand products are currently available in sizes up to XL. For a wider range of sizes, we suggest checking out rejuvahealth.com’s Medi brand line of products. They offer 7 sizes, up to size IV which we find to be of comparison to an XXL. Some manufacturers on our website also offer wide calf or “roomy” versions.
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Recommended Usage & Wear

Q: How often should I wear my compression stockings?
For most people, it’s recommended that compression stockings are put on in the morning after waking (before legs develop standing-related swelling) and worn throughout the day until bedtime. They shouldn’t be worn while sleeping since their graduated compression is designed to work in vertical (not horizontal) applications. If in doubt – ask your doc!
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Q: Are there any people who should NOT wear compression stockings?
Yes - there are certain conditions with which use of compression stockings is not recommended. Do not wear compression stockings if you have advanced arterial disease, uncontrolled congestive heart failure, or untreated septic phlebitis. Please also use caution and consult with your physician if you have: skin infections, allergies to fabrics, weeping dermatoses, lack sensitivity in limbs, or suffer prolonged immobility and/or bed confinement. Discontinue use if any discomfort or irritation occurs.
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Q: What is the best way to put on my compression stockings?
For a helpful picture illustration and more detailed tips check out our donning information page at: http://www.rejuvahealth.com/how-to-put-on
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Q: How long do compression stockings last?
Because repeated use causes the elastic fibers within compression garments to stretch and eventually lose their elasticity, it is recommended that compression stockings are replaced every 4-6 months. Replacing your stockings regularly is an important investment in your health as over-stretched and over-worn garments may not deliver proper levels of compression. A helpful tip for maximizing the life of your stocking is to invest in several pairs and to rotate those pairs on a daily basis throughout the week. This allows the elastic fibers in your garments to relax between wearings and should help prevent any accelerated stretching from occurring. Proper washing & care will also help protect the life of your stocking.
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Wash & Care

Q: How do I wash/care for my compression stockings?
Check the care tag on your garment & instructions on the outside of the package box before discarding. Care instructions vary by brand, however most can be laundered using cold water and a washing machine with a “Delicate”, “Gentle”, or “Hand Wash” cycle. If no gentle cycle is available, hand wash. Lay flat or line dray. Do not dry clean, iron, bleach, use softeners, or other additives. We’ve also assembled some helpful wear & care tips here.
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Sizing, Styles, & Compression Levels

Q: When choosing my size, can I just use the weight & height guidelines provided?
While some brands provide height and weight guidelines with their sizing charts for reference, those ranges do not constitute a complete fitting & should not be used as a stand-alone sizing tool. We strongly advise you use your leg circumference measurements to identify your correct size. This is the only way to ensure your leg is receiving the proper compression it needs & that your garment will fit comfortably.
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Q: What does mmHG mean?
The mmHg stands for millimeters of mercury. This is the unit of measurement used to describe the amount of pressure being exerted upon the leg via the garment. Graduated compression hosiery is designed to be strongest in the ankle area and gradually looser above as it advances towards the calf and upper thigh. The lower the numerical value of the range, the lighter the compression is. For example a 15-20 mmHg compression stocking provides lighter support than a firmer 20-30 mmHg compression stocking. For more information on compression levels, visit our guide here.
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Q: I'm new to compression. What compression level should I buy?
We suggest that new wearers start with the lightest level of compression available, unless otherwise instructed by a healthcare provider (usually 15-20 mmHg) Starting with a lower level of compression allows the wearer to become familiar with the garment and gives them a good introduction to compression. Of course, you are always more than welcome to move into higher compression levels as you get more accustomed to how support stockings feel. You may even find that eventually your legs are craving that extra support on those longer days.
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Q: What compression level should I use for travel?
The 15-20 mmHg level is great starting point for preventative travel usage.
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Q: Should I buy open toe or closed toe compression stockings?
This decision is entirely based on personal preference. Some wearers enjoy stockings that are open toe because they feel such styles are less constricting on the toes and more accommodating of toe sensitivities, such as bunions or in-grown toenails, which are more likely aggravated by closed toe stockings. People also often wear open toe because they like being able to wear sandals during the warmer months or just feel that the openness gives their toes more flexibility. Closed toe wearers, on the other hand, are more interested in a compression garment that fits like a typical sock or piece of hosiery. Feel free to choose whatever suits you best, open toe or closed toe, it doesn’t affect the functionality of the garment. We also have more info on this question Return to Top »

Q: How do thigh highs stay up?
Most are topped with a surgical grade silicone band that holds to the leg better than the thin latex strips that are sometimes on traditional hosiery. The silicone is most often structured in a dot or strip pattern. Some thigh bands are opaque in design, while others are more lace-like in appearance. Both offer comparable function so we suggest you choose whichever you prefer aesthetically & will wear most often.
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Q: Can I wear footless compression?
While we’d love to say yes to everyone who asks this questions, there are certain instances where footless compression may not be the best option for your needs. We’ve found it to be great for preventative use, travel and maintenance. However if you plan to wear footless compression for advanced medical purposes, it’s always best to first check with your physician.
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Q: Does weight gain or loss affect my compression therapy treatment?
Yes, weight fluctuations can affect your size. If your weight has changed, we recommend you re-take your leg circumference measurements and double check your size as it may have changed.
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Health Insurance Coverage

Q: Are compressoin products covered by my health insurance?
RejuvaHealth does not accept payment from insurance providers, however some insurance carriers and plans may provide reimbursement for the cost of compression stockings (provided they were prescribed by a physician and worn at a level of 20-30 mmHg or higher). Contact your insurance provider to see if compression stockings may be covered within your plan.
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Q: Are compression stockings Flexible Spending Account (FSA) eligible?
Yes - Compression hosiery is reimbursable under Flexible Spending Accounts (FSA's)! This is great news if you are already enrolled or have access to a Flexible Spending Account through your employer. Your purchase of compression hosiery for yourself and/or your eligible dependent(s) can be reimbursed with pre-tax dollars when prescribed by a doctor. By using your flexible spending account, you save federal, state and Social Security (FICA) income taxes on the money you use to purchase compression hosiery as long as it is medically necessary and prescribed by a doctor. Some FSA administrators may also require the prescription include the medical necessity (i.e. diagnosis). Note: It is advisable to seek clarification from your Plan Administrator on what is considered an eligible expense.
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Wholesale & Sponsorship Opportunities

Q: Are Rejuva compression products available for wholesale purchase?
Yes. To best serve our customers, we do offer selective distribution opportunities. For further information, please contact us at support@rejuvahealth.com or request stockist information here.
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Q: Will you donate product to or sponsor my event?
Thank you for your interest! We’re flattered you’d ask. Generally, product donations or sponsorships are only considered for causes/events in related health industries/application. If you believe your event may be aligned with Rejuva’s passion for stylish health, please email support@rejuvahealth.com for consideration. Be sure to include your 1) event name 2) event date 3) item request.
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