90-Day Return Policy
Products that are new and in their original, sealed packaging may be returned for up to 90 days following the original purchase date. Returns received after 30 days of receipt will be refunded as store credit in the form of an online gift card code. To apply store credit towards a new purchase, simply enter the code number at checkout. Store credit expires one year from the date of issue.
What if it's been opened or tried on?
Products that have been opened, worn or tried on, must have the original packaging to be returned and will only be accepted within 30 days from the receipt of purchase for a refund or exchange. Exchanges may be limited per company discretion. Products that have been tried or worn must be laundered prior to return.
How to return?
If your order qualifies for return you can get a return number here on our easy return portal. A $6.95 fee may be deducted from your refund for use of the prepaid label. If you choose to ship it via other means, please be sure to use a traceable, insured method to ensure arrival to our facility. If using your own label, please note your return number on the outside and inside of your package and return it to:
1840 Enterprise Drive
Rochester Hills, MI 48309.
Please allow 2-3 weeks for processing.
The fastest method is to go back online and place a new order for the desired color or size - and then request a refund thru our easy return portal.
Still need help? Please contact our customer service team at 877-773-5882 or e-mail them at firstname.lastname@example.org for assistance and to place a new order for the product you desire and to obtain a return number to ship your product back for a refund. Upon receipt of the returned product, we will issue a refund to the form of payment used for the original purchase.
Qualifying orders returned without prior authorization will be subject to a 25% restocking fee. Any applicable shipping and order processing charges will be deducted from the refund. This may includes a $6.95 return label fee, if used.
If the return is a result of an incorrect shipment or product defect, we will provide a return label free of charge. Refunds may take 4-10 business days to post to your account after processed. For more information regarding credits to your account, please contact your card issuer or payment processor. This policy is subject to change without prior notice.